MAHIR Real Estate is dedicated to delivering high-quality services to its clients. This Privacy Policy outlines our commitments and ongoing obligations regarding the management of your personal information. We adhere to the Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988. These principles regulate how we collect, use, disclose, store, secure, and dispose of your personal information. You can access a copy of the APPs on the website of the Office of the Australian Information Commissioner (OAIC).
What is Personal Information?
Personal Information refers to any information or opinion that can identify an individual. Examples include names, addresses, email addresses, and phone numbers.
How We Collect Personal Information
We obtain Personal Information in various ways, including:
- Meetings and correspondence
- Telephone calls and emails
- Our website
- Media and publications
- Publicly available sources
- Website cookies
- Third parties
Please note that we do not guarantee the privacy practices or policies of authorized third-party websites linked to ours.
Why We Collect Personal Information
We collect your Personal Information for the primary purpose of:
- Delivering our services to you
- Providing information to our clients
- Marketing purposes
We may also use your Personal Information for closely related secondary purposes, where such use is reasonably expected. You can unsubscribe from our mailing or marketing lists at any time by contacting us in writing. When collecting Personal Information, we will explain, where appropriate, why we are collecting it and how we intend to use it.
Sensitive Information
Sensitive Information, as defined in the Privacy Act, includes details such as racial or ethnic origin, political opinions, religious or philosophical beliefs, membership in trade unions or professional associations, criminal records, or health information. We use Sensitive Information only for:
- The primary purpose for which it was obtained
- Secondary purposes directly related to the primary purpose
- Situations where you have provided consent
- Instances required or authorized by law
Collection from Third Parties
Where reasonable and practicable, we collect Personal Information directly from you. In some cases, we may receive information from third parties. When this occurs, we will take reasonable steps to inform you about the information provided by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in the following circumstances:
- To third parties with your consent
- When required or authorized by law
Data Security
We store your Personal Information securely to protect it from misuse, loss, unauthorized access, modification, or disclosure. When your information is no longer needed for its intended purpose, we will take reasonable steps to destroy or de-identify it. Most Personal Information is retained in client files, which are stored for a minimum of seven years.
Access and Correction
You have the right to access and update the Personal Information we hold about you, subject to certain exceptions. To access your information, please submit a written request. We may charge an administrative fee for processing such requests. For your security, we may require identification and written authorization before releasing your information.
It is important that your Personal Information with us is accurate and up to date. If your details change, please inform us promptly so we can update our records and continue providing quality services.
Policy Updates
This Privacy Policy may be updated periodically. The latest version will be available on our website.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us.
MAHIR Real Estate
